The Customer Experience (CX) Career Conference is a CX initiative by Neetch Company to empower the frontline with the requisite skills and knowledge to not only function effectively in their customer service (CS) or CX roles but also how to build a successful career in CX whilst being CX Ambassadors in their organizations.
The CX Career Conference will serve as a platform for levels 1 to 2 customer service/customer experience agents, executives, assistants, officers, etc in organizations to learn more about; themselves, new trends in CS & CX, their role in customer/business growth and how to build a successful career in CX.
Lectures, discussions and interactive clinics at the event will be focused on how participants can win in excellent CX delivery as CX ambassadors through
The customer experience (CX) career conference is targeted at levels 1 & 2 customer service/experience agents, executives, assistants, associates, officers, etc in organizations across different sectors. These are the people responsible for attending to customer queries i.e. enquiries, requests or complaints i.e. ‘the frontline’.
By attending the summit, all participants will get:
**ONLY 100 SPACES AVAILABLE**
Here is what participants had to say about their experience at the CX West Africa Summit 2019.